[Resolved] DishTV — set up wrong region zone

Soumya SRP

from Hyderabad, Telangana

Address:

Panigrahi Nagar, Digapahandi Road, 1st Gate, Brahmapur, 760002

My VCNo- [protected]. This connection is on my father's name. The connection was transferred for 1 place to another and the Dish TV technician was willingly set up a wrong zone.I am an odia person but I was forced to watch south Indian channels. My zone is north zone but they set up south zone. When I did the complain to change, they didn't come to set up again. I called them for last 3-4 days, but they never came but they close the complains. Even I offered them to pay extra but still they didn't respond. I make payment to make the connection continue but they deactivate the account. Calling the customer again and again won't help. No one respond to this issues. Please help me with this.

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Aug 15, 2019

Complaint marked as Resolved

How can you mark it as resolved? They didn't do anything. I have still facing the issue. No one called me or mailed me. Even I tried to call them several times but no one takes it seriously. They just take the complain in the morning and close it in the evening. That's it. No one came for fix the issue.

DishTV customer support has been notified about the posted complaint.

Aug 15, 2019

Updated by Soumya SRP They gave me the service team number, I called them several times but no one came.
[protected]
[protected]
See how many times I have tried.

Aug 15, 2019

Updated by Soumya SRP For last 5 days I have called the Customer Care many times but they do anything. Even they put my calls to no response mode.

Aug 15, 2019

Updated by Soumya SRP For last 5 days I have called the Customer Care many times but they didn't do anything. Even they put my calls to no response mode and tried to escape.

Aug 15, 2019

Updated by Soumya SRP If you didn't do anything, then I will complain to TRAI against Dish TV and filed a cheating case (420).

Verified Support

Aug 16, 2019

DishTV Customer Care's response Dear Soumya,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Aug 21, 2019

Updated by Soumya SRP The mail id- [protected]@dishtv.in is not working.

Aug 21, 2019

Updated by Soumya SRP +[protected]

This is the number

Verified Support

Aug 24, 2019

DishTV Customer Care's response Dear Soumya,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Aug 24, 2019

Updated by Soumya SRP what is that [protected]@dishtv.in ? its not working.

Verified Support

Aug 26, 2019

DishTV Customer Care's response Dear Soumya,

We're truly apologetic for the inconvenience caused to you. Kindly, share your registered mobile number with us via direct message. Please click on the given link for the same:-

http://bit.ly/2YyYzjk

Regards,
Online Team
DishTV

Verified Support

Aug 28, 2019

DishTV Customer Care's response Dear Soumya,

As per our telephonic discussion on the number [protected], you do not want any assistance from DishTV. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV