[Resolved] DishTV — site intentionally made unresponsive. problems selecting bouquet channel selections.

T. Swami

from Pune, Maharashtra

Address:

Pune, Maharashtra

1. Dish tv site is intentionally made non responsive.
2. Problems selecting bouquet channel selections.
3. Only dish combo is working, which we don't want.
4. Dish tv is not allowing customers to migrate as per trai rules.
5. Selection of channels via tv remote is also not enabled on 999 channel number. Pressing red button does nothing.

Dish tv site has a lot of issues especially since trai rules came in. Deliberately giving errors on channel pack selection page, not allowing to login many times, pack/channel selection not responding.

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Mar 17, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

DishTV Customer Care's response Dear Mr. Swami,

Thanks for reaching out to us. Our website/App has probably hit a technical snag. Our team is checking this and will fix the same soon. However, if you're trying to select the channels/packs as per the TRAI guidelines, we would suggest you to send a mail at [protected]@dishtv.in along with the list of channels/packs which you want to select, our team will help you with the same. Thanks!

Regards,
Online Team
DishTV