DishTV — some of the channels disconnected

Address:

Anantapur, Andhra Pradesh, 515201

I am regred to write this complaint that some of channels has beeb disconnected by Dish TV without intimation. We have recharged jumbo pack (south india channels). From last 10 days some of the channels not coming i.e. channel numbers are 1613, 1615, 1617, 1631, 1633, 1637, 1639, 1651, 1653, 1661, 1667, 1675, etc... In this connection we have contacted Dish TV customer care executive tow days back and he told us some of channel holders are increased price, but, Dish TV has not put this burden on customer and he going to connect again. Two went, but, till now that channels has not re-connected. Today again we contacted customer care executive, he is saying that is your antenna problem, we will arrange Technician to resolve the issue, for that have to Rs. 200/- as Technician charges. In past 4 months we have called Technician for 3 times and paid Rs. 200/- each time visit. Now again they are saying to take Technician support. We are surprised that 2 customer care executives are giving different statements. Hence, requested to kindly look into this and resolve the same.