[Resolved] DishTV — Star Sports not telecasted even after activation Indian cricket pack.

Archit_more

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

VC No. - [protected] I have subscribed for Super Gold Pack, which includes Indian cricket pack. As per which any channel broadcasting Indian cricket match will we automatically activated. Star Sports is the only channel broadcasting the ongoing India vs Bangladesh ODI Series, has not been activated yet. The customer care executives are not picking up the call either. Somehow I was able to contact them, but were unable to resolve the issue citing problems in the internal management of the company. They are neither refunding the money nor activating the channel and are asking me to pay for activating Star Sports, if I wish to view the match via ala carte, inspite of the fact that I have already paid extra money to activate the Indian Cricket Pack. Two matches has already been played and they are not willing to compensate for the loss. Further it is expected the Star Sports will not be activated for the rest of the ODI Series.

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Aug 14, 2020

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Dear Archit,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV

nitdel

from Delhi, Delhi

Its true. The same has happened with me and my couple of friends also. This is called sheer cheating! They did not respond and did nothing to sort it out. They might have thought to make extra money out of it! Let me tell you whosoever does not respect their customers and does this type of shameless cheating by violating their our promise, they are eventually vanished by their own wrong deeds. I have no hope from dishtv! Wrong decision to subscribe to them.