DishTV — stopped free national channels

Address:

Kolkata, West Bengal, 700099

This is regarding my subscription (Mobile:[protected]) where i am unable to view national channels. They stopped "dd bangla" and "dd national" with my subscription. I am not sure why.

I contacted multiple times your customer care and reported the same. They told it will be only available with hd set top box, you have to upgrade with hd. Why they are misguiding customer just for sales, not sure. They have taken my complain last time but no result and no timeline given. Their ro also not provided any clarification after sending mail.

This is completely unfair, how can you stop me to see free govt national channel without any intimation. Is there any policy in your organization. I am strongly protesting against this and requesting you attention immediately. I am really disappointed with such service of dish tv.