[Resolved] DishTV — subscribed channels not available

Mathew George P

from Bengaluru, Karnataka

Address:

Dish TV India Ltd. FC - 19, Sector 16A, Film City, Nouda, Uttar Pradesh, India, Gautam Buddh Nagar, Uttar Pradesh, 201301

Company representative has not so far tuned the set top box so that several subscribed channels are not available for viewing. Service request registered on 5th july 2019 has not been attended to so far. Though i had been notified that i would be contacted shortly to fix up an appointment, it is not done so far. The customer care number is responded by the system in the language tamil only, without any representative attending to it. The page provided by the company for registering complaint by email is not working. The call me facility by sms (No.57575) is not working.

Was this information helpful?

No (0)

Yes (0)

Sep 26, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2019

DishTV Customer Care's response Dear Mathew,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 24, 2019

DishTV Customer Care's response Dear Mathew,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV