[Resolved] DishTV — Unable to identify the payment | |||||
I made a payment of 1700 INR to buy a new connection on 11/03/2015. It has been 3 days and their support team is unable to verify my payment. After multiple follow up they requested bank account statement and the message i got through SMS. Somehow i managed to provide that. Then i called their support and requested to escalate this matter further. Person put my call on hold and after sometime dropped. Called them again and same happened. After multiple follow up now they are saying, we want a pdf copy of statement. Seems like they are sitting idle and expecting to everyone in the same way. I am not going to provide any further documents and will raise a complaint in consumer forum. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV