[Resolved] DishTV — unable to receive otp for channel selection | |||
I tried to register using dish tv application and through their web portal, otp never gets received, trying for last 10 days. Tried to contact customer service using their numbers [protected], [protected] and [protected] but numbers are always busy, luckily i was able to connect with customer service once but they disconnected the call when i reported my issue. Tried again to call, it is always busy and couldn't connect. They've subscribed me for a marathai introductory pack worth rs 47 without my confirmation and intimation and i'm being charged for that every month. Kindly help to get the matter escalated. Worst customer service from dish tv. Was this information helpful? | |||
Apr 2, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Feb 18, 2019 DishTV Customer Care's response Dear Customer (jaypmaurya), Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Kindly be proactive on customer's request what is reported to you directly.
In this regards, I contacted DishTV customer care through phone call and email but looks nobody is interested to assist. No proper response for the calls and emails sent to DishTV.
Pathetic customer service.
If you really care, Kindly refer the email communication with Distv customer support and check the reason why it is not yet attended/resolved.
Jay
Hope you are doing good.
Apologies for the inconvenience caused to you. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV