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[Resolved]  DishTV — unable to view channels occasionally - complaints ignored and unattended

On[protected], i chose the channels for viewing as per the deadline. Immediately from the next day onwards, there was occasional disruption of signal with error code 301. Inspite of having lodged complaint thrice, nobody appeared to provide service and resolve the problem. Twice, the status of the complaint was closed, showing result "resolved", although nobody bothered to visit to fix the problem. The latest complaint is dated 30/04/2019, with an assurance to be attended within 24 hours. However, it is still unattended.

It would not be out of place to mention here that despite all odds as mentioned above, i have recharged my dish tv account on 18/04/2019.

A technician's visit at the earliest to solve the problem permanently is highly solicited.
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Complaint marked as Resolved Jun 26, 2019

Complaint Status


[May 02, 2019] DishTV customer support has been notified about the posted complaint.
Verified Support
DishTV Customer Care's response May 03, 2019 Dear Customer (csadananda),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
DishTV Customer Care's response May 11, 2019 Dear Customer (csadananda),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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