[Resolved] DishTV — unethical behavior to customer | |||
My problem foni cyclone smash my dish tv antenna.& i have complain on dt[protected] & customer care said free of cost install the antenna with out any charges except hardware spare & parts but service not provided & my important time loss then i mentally torcher. Customer care dont give me any information close my complain on dt[protected]. Then i call to care dt[protected] & new complain raised care & said wave up my charges but again close by care dt[protected] then i call to care on dt[protected] reopen my dt[protected] complain but care employee self raise a complain any view for me. So i want to justice for my important time & money loss. Was this information helpful? | |||
Aug 20, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jul 13, 2019 DishTV Customer Care's response Dear Customer ([protected]), Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV | |||
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We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.
Regards,
Online Team
DishTV