[Resolved]  DishTV — unethical behavior to customer

Address:At-Benapanjari, Po-Tirimal Dist-Khurda, Khordha, Odisha, 752050

My problem foni cyclone smash my dish tv antenna.& i have complain on dt[protected] & customer care said free of cost install the antenna with out any charges except hardware spare & parts but service not provided & my important time loss then i mentally torcher. Customer care dont give me any information close my complain on dt[protected]. Then i call to care dt[protected] & new complain raised care & said wave up my charges but again close by care dt[protected] then i call to care on dt[protected] reopen my dt[protected] complain but care employee self raise a complain any view for me. So i want to justice for my important time & money loss.
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Aug 20, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2019
DishTV Customer Care's response
Dear Customer ([protected]),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Dish TV had starter lock in days for 30 days and according to then the call mera apna pack which Dont stand for it. According to TRAI we have to what we want but they are forcing us to see the channel for 30 days.
DishTV Customer Care's response, Jul 17, 2019
Verified Support
Dear Ajad,

We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV

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