ADVERTISEMENT

[Resolved]  DishTV — Unnecessary channel billing

I have created a new plan for my dishtv using option of make your own plan on dishtv website. I received a request number but i didn't think it will be necessary to save the request number. Now some unnecessary channels have been added to my subscription, and i feel the need to check if i have actually added the unnecessary channels or it has been added without my consent and i have been charged for them. The customer care representative was supposedly not responsible for the information regarding this because it was a request generated on website and not by calling them. I want to get the chosen subscription details corresponding to my request number as saved at the time of generating request number. So that i can confirm that dishtv adds unnecessary channels to my subscription and bills for them.
Was this information helpful?
No (0)
Yes (0)
Sep 8, 2020
Complaint marked as Resolved 
I had discussion with customer care representative and the issue got resolved.
Aug 19, 2020

Complaint Status

DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2020
DishTV Customer Care's response
Dear Customer ( Grim_reaper_72),

Hope you are doing good.

Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Aug 30, 2020
DishTV Customer Care's response
Dear Customer ( Grim_reaper_72),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    DishTV
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    5073
    Pending
    0
    Resolved
    3585
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View Full Information
    ADVERTISEMENT