Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  DishTV — Unnecessary channel billing

I have created a new plan for my dishtv using option of make your own plan on dishtv website. I received a request number but i didn't think it will be necessary to save the request number. Now some unnecessary channels have been added to my subscription, and i feel the need to check if i have actually added the unnecessary channels or it has been added without my consent and i have been charged for them. The customer care representative was supposedly not responsible for the information regarding this because it was a request generated on website and not by calling them. I want to get the chosen subscription details corresponding to my request number as saved at the time of generating request number. So that i can confirm that dishtv adds unnecessary channels to my subscription and bills for them.
ADVERTISEMENT
Complaint marked as Resolved Sep 8, 2020
I had discussion with customer care representative and the issue got resolved.

Complaint Status


[Aug 19, 2020] DishTV customer support has been notified about the posted complaint.
Verified Support
DishTV Customer Care's response Aug 20, 2020
Dear Customer ( Grim_reaper_72),

Hope you are doing good.

Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
DishTV Customer Care's response Aug 30, 2020
Dear Customer ( Grim_reaper_72),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments  Add a Comment     Updated: ShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    74%
    Complaints
    4466
    Pending
    0
    Resolved
    3150
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    ADVERTISEMENT