[Resolved] DishTV — Unnecessary channel billing
I have created a new plan for my dishtv using option of make your own plan on dishtv website. I received a request number but i didn't think it will be necessary to save the request number. Now some unnecessary channels have been added to my subscription, and i feel the need to check if i have actually added the unnecessary channels or it has been added without my consent and i have been charged for them. The customer care representative was supposedly not responsible for the information regarding this because it was a request generated on website and not by calling them. I want to get the chosen subscription details corresponding to my request number as saved at the time of generating request number. So that i can confirm that dishtv adds unnecessary channels to my subscription and bills for them.
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Sep 8, 2020Complaint marked as Resolved
I had discussion with customer care representative and the issue got resolved.
Aug 19, 2020
DishTV customer support has been notified about the posted complaint.
Aug 20, 2020DishTV Customer Care's response Dear Customer ( Grim_reaper_72),
Hope you are doing good.
Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.
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