[Resolved]  DishTV — updating of recharge amount.

Address:B - 91 ( Sector "A") colony, NCL, Dudhicua, Near Maszid Market, Post - Jayant, Dist : Singrauli (MP), 486890

Name - p satyanarayan rao
Vc number - [protected] (Mobile no. - [protected])

Dear sir / madam'
I had recharged in above vc number for rs. 345/ — on dt. 22.06.2019 at 8.55 p. M., through bhim mobile app. The transaction id number[protected]. The above amount has not been updated in my account and same is required to update with the switch off date of dish tv.
You are requested to please, up date my above recharge amount in the system, so the the information in my account may be correctly shown.

Thanks.
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Jul 25, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Jun 23, 2019
Updated by Psn rao
PLEASE UPDATE IN MY ACCOUNT FOR RECHARGE AMOUNT OF RS. 345/- VIDE TRANSACTION ID NO.[protected] ON DT. 2.06.2019 AT 8.55 PM, THROUGH BHIM MOBILE APP.

REQUESTED TO PLEASE UP MY ACCOUNT WITH SHOWING THE TOTAL BALANCE AMOUNT AS ON DATE WITH SWITCH OFF DATE.

THANKS.
Verified Support
Jun 24, 2019
DishTV Customer Care's response
Dear Mr. Rao,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jun 24, 2019
DishTV Customer Care's response
Dear Mr. Rao,

We would like to inform you that We have received your payment of Rs 345 for VC No [protected] on 23 Jun 2019. Please, note that your Recharge date is 11 Aug 2019 and Switch Off date is 14 Aug 2019.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I have paid for new connection in dishtv website there is no responce from last one month and also not return mony also

DishTV Customer Care's response, Jun 26, 2019
Verified Support
Dear Anjaneyulu,

We are sorry for the experience you had. Please share your mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jul 4, 2019
Verified Support
Dear Anjaneyulu,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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