[Resolved] DishTV — upgrade box

Innocent Aman Rana

from Jhansi, Uttar Pradesh

Address:

Hose No 43, Gali No 1 43, Pathankot, Punjab, 145001

Dear sir
I am narendra singh i am using dishtv sd box and choose hd pack from dishtv website and i don't know hd channel not support in sd box so i call customer care and tell my problem then i ask for process then customer care say that we don't provide u hd box because out of stock from company and then i say for new customers u are giving new hd box and for old customer hd box not available i am very disappointed from that reason now if my problem not solve in 2 days i am changing my dth provider and purchase new connection because i am not happy from dishtv very cheap company my vc no [protected] my mobile no [protected]..

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Sep 10, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

DishTV Customer Care's response Dear Aman,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 30, 2019

DishTV Customer Care's response Dear Aman,

As per our records, your SD to HD conversion had already been done with new VC [protected].

Regards,
Online Team
DishTV