[Resolved] DishTV — upgrade to hd setup box.

kittu143225

from Chennai, Tamil Nadu

Address:	India, 560037
Website:	www.dishtv.in

I have called to dish tv to upgrade my sd setup box to hd setup box, they are telling stock is not there and they will give me call back and i asked what about new hd connection, they immediately started explaining all the packages and saying within next 48 hrs they can install new hd connection,

Are we fools to believe if setup boxes are not available for upgrade, how come new connection they are giving setup boxes, this is like total cheating and no value given to existing customers. We are paying money and not taking it for free

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Aug 29, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2019

DishTV Customer Care's response Dear Kittu,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 29, 2019

DishTV Customer Care's response Dear Kittu,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV