[Resolved] DishTV — v. c no.* [protected] | |||
Dear mr dua, i recently bought a dish tv setup box console from_your company_ on 18-jul-18 after 12days i plan for shifting the setup box in my another house, i called on your customer service help line no [protected] five times when first time they picked my call they said... Sir we will send the engineer by today. I asking for charges then she said no its free of cost your i don;t need to be pay but when i got a call from your engineer he said its chargeable i said i have recording of your customer service the said its free of cost. So he don"t agree to understand and go back his office. Then i again received your customer care call they said mistaknly we have said that free of cost thing now you need to pay... That is starting... Very bad experience with your company i said your customer service please switch my account in your company so they switch my account as per my request... But your company like very very bad service and it stopped working i am disappointed and now console is completely useless. Please help me in installation service the product with the new one as the product is in warranty. Reference no.[protected] V. C no.* [protected] Was this information helpful? | |||
Sep 6, 2018 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Aug 06, 2018 DishTV Customer Care's response Dear Customer (Indian Pi), Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
2 Comments | |||
Comments
Sir I requested many times plz downgrade my package but after so many complaints the refused to downgrade please help me in this matter regards
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Pls change my HD box free of cost in approval
I m 13 year old customer