DishTV — without my permission, the monthly plan which has been started should be discontinued and my old pack will be returned.

DishTV — without my permission, the monthly plan which has been started should be discontinued and my old pack will be returned.

R RRRitesh from Hāora, West Bengal

Please sir I did not start any new plan in myself. Customer care people started a new monthly plan in my dish tv without my permission, i want my old one whose name was (Bharat combo win back monthly) pack it back in me. Be turned on (Bharat combo win back monthly) plan i will not close dish tv set top box forever if i do not restart! I hope you do not commit such fraud. No interference will be made in my dish tv set top box without my permission. +1 photos Was this information helpful? No (0) Yes (0)
DishTV customer support has been notified about the posted complaint. May 18, 2020 Updated by RRRitesh VC [protected] Verified Support May 19, 2020 DishTV Customer Care's response Dear Ritesh, We regret the inconvenience caused to you. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV May 19, 2020 Updated by RRRitesh Dish TV registered mobile number. [protected] Verified Support May 20, 2020 DishTV Customer Care's response Dear Ritesh, Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon. Regards, Online Team DishTV May 23, 2020 Updated by RRRitesh Dish TV has given false assurance, Did not solve my problem yet and I have not been contacted yet, to know the problem, understand and solve my problem as soon as possible, otherwise Dish TV set top box from 1st June 2020 Will stop Dish TV can do anything without the permission of the customer, so it is difficult to trust him and does not understand his customers, it does not consider the customer as a slave and any service, imposing itself as the king, imposes the customer of its choice, Starts any monthly pack without any permission Verified Support May 25, 2020 DishTV Customer Care's response Dear Ritesh, We would like to inform you that you are currently enjoying the Family Hindi pack at Rs 293 Including GST per month which has been activated through a dealer side on 15.05.2020. Also, you can view or modify your existing plan by visiting our website www.dishtv.in. Regards, Online Team DishTV May 26, 2020 Updated by RRRitesh But Sir Family Hindi Pack, I have not activated nor sent any request to get it done, you have forcibly activated someone in my dish TV setup box, it is not my fault in this. You want the pack which was running in me from April 1, 2020 to May 15, 2020, I want the same pack to be re-activated in me, that same pack will be activated again on my Dish TV set top box account. Because I did not activate the Family Hindi Pack, you guys have forcibly activated my account, without my permission and have changed my monthly plan, please return my old monthly plan from April 1, 2020 to May 15, 2020. Walking between Otherwise, I will be forced to close Dish TV set top box from June 1, 2020. Verified Support May 29, 2020 DishTV Customer Care's response Dear Ritesh, Hope you are doing good. We have re-escalated your concern to our team. Request your patience in the interim. Regards, Online Team DishTV Verified Support May 29, 2020 DishTV Customer Care's response Dear Ritesh, We tried contacting you on the numbers [protected] and [protected] but the numbers were not contactable. Kindly, share an alternate contact number or you can also contact our customer care at[protected] as we need verbal communication so that needful can be done. Regards, Online Team DishTV May 29, 2020 Updated by RRRitesh [protected], [protected] Jun 02, 2020 Updated by RRRitesh Sorry you did not solve our problem which caused me to close the dish tv setup box.
Add a Comment	Share
Submit Close