[Resolved]  DishTV — wrong information

Address:New Delhi, Delhi, 11001
Website:www.dishtv.in

I talked to one of your executive about to purchase a new remote
1 i asked the price - she told me 250 inr
2 i asked for warranty - she told 6 months.
3 will any service charge be applicable - she told no.
Now after some days i faced a problem with volume button of the remote and after contacting to customer care they told a charge of 200 inr will be applicable on visiting our technician.
Now the complaint is that when she had not complete knowledge why she misguide us.
What is the meaning of warranty
I supposed that you will look into the matter very well and resolve it.
For a remote of worth 250 inr i will have to pay 200 inr as service charge.

The cce id is 20170131 and her name is anju kumari.
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Dec 14, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2017
DishTV Customer Care's response
Dear rakesh_noddy

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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