[Resolved]  Dlf — charge of interest as a result of non intimation on time and errorneous statement .

Address:

Gurgaon, Haryana

From: Avina.Kapoor [mailto:Avina.[protected]@triburg.co.in] Sent: 26 November 2014 09:11 To: '[protected]@dlf.in'; 'REGAL GARDEN, SECTOR 90' Subject: RE: Your DEMAND LETTER dated 10/10/2014 Dear Sir This is the 2nd reminder to have my statement checked against the below details and revert back to me with the right details to clear the dues this week. It had to be sent by 21/11 as confirmed by your representative in the DLF office Delhi and I await it. Rgds Avina Kapoor Cc Complaint Cell From: Avina.Kapoor [mailto:Avina.[protected]@triburg.co.in] Sent: 24 November 2014 10:53 To: '[protected]@dlf.in'; 'REGAL GARDEN, SECTOR 90' Subject: FW: Your DEMAND LETTER dated 10/10/2014 Importance: High Dear Sir I am been chasing your office for the last 20 days ref clarity in accounting since I have been getting demand notice but no clarity of the dues expected. I have been a regular payer but due to a) not getting intimation mail or cor copy on time from your company and b) incorrect receipts in my favour which you should be responsible for . After waiting for hours in your office on Saturday 22/11 morning, I was given a pencil written 4” note of even more outstanding and was advised that a proper statement would be emailed to me later today without fail. I still have not rcvd it, so I am sending a short recap to your attn and copy of it to the DLF complaint consumer board to get attn. I would appreciate if you can look into this as due to error of accounting from your end, I am being penalised for delayed charges with no reasoning. This should be absolved at your end and a proper statement sent to me today for clearance accordingly. Details Due date for payment Paid on Amount(Rs) Details of payment Remarks Dues against 5th floor casting dtd 3/06, rcvd intimation 8/06 Due dtd 24/06/14 21/06/14 739, 294 Via DD No 341354 drawn on UCOdtd 21/06 Dues- Nil Demand notice of outstanding 389, 158.73 rcvd 29/09/14. Understand this was against 10th floor casting. Due 14/10/14 11/10/14 389, 159 Via DD 102603 drawn on UCO dtd 11/10 Did not receive the intimation letter for 10th floor casting. Rcvd demand cum intimation cord td 13/10/14 reflecting outstanding 901, 065.48. Out of this, Rs 389, 159 was pd 11/10. I visited your office and verified statement. I was advised payment of Rs 512, 213 was outstanding against 12th floor casting and penalty, the latter without any reason . Due 30/10/14 1/11/14 512, 213 Visa DD 544884 drawn on UCO dtd 1/11 Was charged a penalty/ interest cost of Rs 2139/- without any reason. Dues- Nil Demand notice via mail/cor rcvd 30/10 reflecting an outstanding of Rs 18, 78, 996. Visited your offices to be told that there was an error at your end ref issuing a receipt of Rs 820, 000 dtd 26/07 my favour. Now I am being penalised for interest against the amt. Also did not rcvd intimation for 15th floor casting. Due 2/12/14 Dues- Rs 820, 000 against casting of 8th Floor . Intimation letter not rcvd in July . Incorrect receipt rcvd . Should not be penalised for accounting error at your end. What is confusing is that post the last intimation letter, I have rcvd 2 statements which vary . Reminder 1 dtd 3/11 ( rcvd 7/11) reflecting an outstanding of Rs 725, 738.00 Reminder 2 dtd 17/11 ( rcvd 20/11) reflecting an outstanding of Rs 836, 432.48 Visit to your office in Delhi dtd 22/11- I was advised dues outstanding Rs 13, 25, 518.72 + a penalty for delayed payment @Rs 28, 792. = Rs 13, 54, 310.72 Can you pls clarify the statement so that I can clear the dues immediately within this week . I would appreciate the interest against delayed payment is not charged as the error in accounting lies at your end. Also go forward would request you to pls send the intimation letter via email to the registered id same time thru the courier as the latter is not trustworthy ref deliverance Look forward to hearing from you today Rgds Avina