| Address: | Dlf Phase 3, Gurgaon, 122002 |
Dear dlf team,
I am owner of plot in lane w12 in dlf phase 3, gurgaon. I want to bring your kind attention about issue of sewer line leak in front of my plot. This causes sewer water to leak in outside surrounding area causing very bad smell which no one can withstand. This is an open invitation to several diseases. Furthermore there is a sump-pump associated with same line adjancent to my plot which keeps propagating smell in surrounding area. See attached images and videos
We checked with dlf team handling dlf-phase 3 issues, they are quite familiar about this long lasting issue and seems to be tired about resolving this many time but this is not getting solved permanently. They mentioned that issue due to no slope in sewer line of w12 and recommended laying of new sewer line in opposite direction from our property to moulsary avenue main sewer line to resolve this permanently. This will also remove dependency from a sump-pump which will solve foul smell issues permanently. New sewer line might require road level increase but this is very well feasible today as only one house will get negatively impacted is ready to agree to such a solution. With more houses coming in future, permanent resolution will become far more complicated. So my humble request to dlf is to act on this as soon as possible to resolve this permanently forever. Not able to solve this permanently can be a far bigger blot on dlf as a service provider.
Please note that, we have paid all maintenance money to dlf on time and want to start construction as soon as possible. But it is very disappointing to see such a basic issue existing, spoiling dream of peaceful, healthy living. We could never ever dream about such issue in dlf property that too in the premium segment. I hope you all pay attention to this and understand how this can potentially impact brand value of dlf.
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