DMart — Not refunding amount even though I show payment receipt and bank statement

Address:

DMART MOSHI PUNE

Yesterday I brought a dress for my daughter from DMART Moshi Pune. The dress not fit to my daughter due to size issue and at that time there was so much rain so I lost my Dmart receipt.

But next day when i went to refund they are arguing that compulsory they want Dmart reciept. I am showing the bank statement in that it is cleary mention the transaction was done on DMART account.

But they refuse to refund amount saying that they want invoice