DMart — Regarding Lady staff at bag counter dmart panvel

Address:

Panvel

The lady staff (Sujata) did not allow me to take shopping bag inside the shop even when I requested her to lock the bag with the plastic lock system (available with her) whereas simultaneously she allowed other customers to take locked bag inside inside the shop.

(Her reasoning was that if there is a laptop inside only then she can accept my request)

However I had to pick out certain valuable items from inside the bag and give it to her for keeping the same.

This dual policy has caused an inconvenience.

Submitted for resolution.