[Resolved]  Dna Newspaper — Didn't get yearly coupon booklet

Address:Mumbai City, Maharashtra, 401202
Website:dnanews.com

Dear sir /madam
How can u treat ur privileged coustmer so patheticly I am DNA subscriber frm past 6 years this time I had booked it online
The dna office had sent me a email on August 25 th tht the coupon has been dispatched but not yet got
My cell number [protected] / [protected]
I have sent email 3 to 4 times but of no use have called call center too they promise me will reach in next 7 working days but many working days passed
Awaiting fr positive reply or refund my money to my account
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2016
Complaint marked as Resolved 
DNA Newspaper customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
DNA Newspaper Customer Care's response
Dear Reader,

We apologize for the inconvenience caused to you.
We have forwarded the issue to higher authority to deliver the coupons to you.
Kindly send your further communication at [protected]@dnaindia.net

Thanks & Regards,
Team DNA
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DNA Newspaper
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    178
    Pending
    0
    Resolved
    101
    DNA Newspaper Phone
    +91 22 3988 8888
    +91 22 3980 1000
    DNA Newspaper Address
    11th Floor, Tower 3, India Bulls Finance Centre, Senapati Bapat Marg, Elphinstone (West), Mumbai, Maharashtra, India - 400 013
    View all DNA Newspaper contact information