DNA Newspaper
Diligent Media Corporation Ltd.,
Customer satisfaction rating: 58%
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176
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DNA Newspaper Customer Care

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Address
11th Floor, Tower 3, India Bulls Finance Centre, Senapati Bapat Marg, Elphinstone (West)
Mumbai
Mumbai City District
Maharashtra
India - 400 013

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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58%
Complaints
176
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0
Resolved
101
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Good news! We have a good connection with the company and they're good at resolving user complaints.

DNA Newspaper Complaints & Reviews

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Please look at this link
https://www.dnaindia.com/personal-finance/report-post-office-schemenational-savi...br...
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Dna newspaper has been closed now and i am hoding subscription coupons for september and october 2019. Inspite of sending...
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Vendor is not delivering newspapers since august, also he always ask for extra money and had argued with my parents for the...
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I (Jaiwant laxman mohite from khanda colony new panvel) have subscribed to this paper by paying annual subscription fee, but...
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I am rajiv parshionikar bno no 6008392, i have subscribed to this news paper by paying annual subscription fee, but the vendor...
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I was shocked to read today's (23rd july 2019) head lines of dna newspaper. Instead of capturing chandrayaan-2 on the top...
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I have subscribed to this paper by paying annual subscription fee, but the vendor does not deliver the paper on Sundays. Even...
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Dear sir/ madamwe stay on road number 13 alkapur township manikonda. There is a building construction which has started since...
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Hi,

My bno of dna subscription is 6031568

My vendor c46v0031, is not delivering my newspaper...
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I have submitted online payment of dna subscription. Office has confirmed me for delivery from 8th january 2019. My delivery...
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Cheque had been taken by your dealer on first week of december 18 but still i didn't received coupons and he is not picking...
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Dear sir / madam
We have been reading dna since past 5 years. And it’s a newspaper with good value for money. Every...
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I am an individual residing at mumbai, i have taken a residential flat at myhaveli at ajmer road jaipur and pays electricity charges regularly apex rs, 200 every month. But this month i received a bill of rs.7170/- and told to pay by 16/04/2018. Inspite my paying regularly to electricity charges regulalrlythe bikru bijle department has sent this huge bill to me. There is nobody using this much electricty in a month as my flat is closed for all purposes and nobody residing in this flar
Dec 17, 2018

Complaint Status

DNA Newspaper customer support has been notified about the posted complaint.
Dear DNA Team,

I have booked DNA Subscription for 1 year on 30th Dec 2018, but yet i haven't received any communication or status for the same.

Request you to please support, as your Toll free number is not reachable from Monday morning 10:15 AM

Please find transaction details:

Transaction ID: DNA_5c284c6bd8fef
1 Comment
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    I want to submit Complaint Positive Review Neutral Comment
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    Hi,

    This is narahari shirpuram i have not received my dna newpaper coupon to me till date my transaction details...
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    [Resolved]

    Every year we take the 699 subscription o[censored]r paper. It was renewed in june ur representative called me for one month then finally on june 23 i gave a cheque of 699 to him. It's october now i haven't received my monthly coupons yet. I have been calling to that guy named parab he always gives me some exucuses
    I want the coupon or my money back. 8 stay at yari road versova
    Nov 7, 2018
    Complaint marked as Resolved 
    Oct 03, 2018

    Complaint Status

    DNA Newspaper customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2018
    DNA Newspaper Customer Care's response
    Dear Subscriber,

    Write mail on [protected]@dnaindia.net for any query & request related to subscription with your booking and contact details
    You can also call on [protected] (only working days 10:00am to 6:00pm)
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      [Resolved]

      Dear Sir/Madam,

      It is almost 2 months now since we are not receiving newspaper from our local vendor.
      I called the DNA representative many a times but he is not responding.
      We are not able to contact him in any other way.
      It is happening every now and then and we have no control on it.
      Request you to please take immediate action so that we will not face such issue in future.

      Thanks & regards,
      Sonadevi Pandey
      Jul 24, 2018
      Complaint marked as Resolved 
      Jun 17, 2018

      Complaint Status

      DNA Newspaper customer support has been notified about the posted complaint.
      Verified Support
      Jun 20, 2018
      DNA Newspaper Customer Care's response
      Dear Subscriber,

      Write mail on [protected]@dnaindia.net for any query & request related to subscription with your booking and contact details
      You can also call on [protected] (only working days 10:00am to 6:00pm)
      Add a comment
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        [Resolved]

        I have paid annual subscription of rs. 699/- vide cheque no. 14976 which was collected from your representative from my residence and the same has been realised on 08.09.2017. I was suppose to get the coupen voucher for the same. To may utter surprise, i have not received the same till date even after lapse of 7 months. Further, inspite of follow-up with the navi mumbai office, there is no response from your end. Inspite of making the payment in advance and lapse of 7 months, i am not in a position to get the newspater against the said subscription.
        You are requested to please arrange to delivery the coupen vouchers or refund the amount with interest.
        Jun 3, 2018
        Complaint marked as Resolved 
        Apr 16, 2018

        Complaint Status

        DNA Newspaper customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2018
        DNA Newspaper Customer Care's response
        Dear Subscriber,

        Write mail on [protected]@dnaindia.net for any query & request related to subscription with your booking and contact details
        You can also call on [protected] (only working days 10:00am to 6:00pm)

        Thanks and Regards
        Team DNA
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          It's been three months now. Despite multiple emails no reply from dna. Haven't received a single copy of dna since january. On calling dna, the phone is put on hold and disconnected abruptly. If you do not want to provide newspaper then please refund my money.
          Contacted the vendor dr deepak deshmukh multiple times, who said that i will get the newspaper, but i haven't received it yet.
          Please refund my money or provide newspaper.
          Mar 21, 2018

          Complaint Status

          DNA Newspaper customer support has been notified about the posted complaint.
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            [Resolved]

            Please update my booking order & send my order number
            Make a payment online transition
            Fyi..

            // dear vimalsingh yadav,
            Your transaction with www.dnaindia.com was *successful*
            Transaction id: dna_5a5d85d23291b
            Merchant website: www.dnaindia.com
            Amount paid: 699.00
            Order date:[protected]:30:43
            Customer phone number:[protected]
            Mar 3, 2018
            Complaint marked as Resolved 
            Jan 25, 2018

            Complaint Status

            DNA Newspaper customer support has been notified about the posted complaint.
            Verified Support
            Jan 30, 2018
            DNA Newspaper Customer Care's response
            Dear Subscriber,

            Write mail on [protected]@dnaindia.net for any query & request related to subscription with your booking and contact details
            You can also call on [protected] (only working days 10:00am to 6:00pm)

            Thanks and Regards
            Team DNA
            B No. 3969167 Form No. R 5134353
            Francis Pulikken
            Bldg. No.9/A, 401, Ram Rahim Nagar,
            Near Infant esus Church, Evershine City,
            Vasai(e), Palghar - 401 208
            Contact No. [protected]

            Agent's name: Mr Pradeep
            Contact No. [protected]
            DNA Newspaper Customer Care's response, Jan 30, 2018
            Verified Support
            Dear Subscriber,

            Write mail on [email protected] for any query & request related to subscription with your booking and contact details
            You can also call on 1800220889 (only working days 10:00am to 6:00pm)

            Thanks and Regards
            Team DNA
            I m a long time customer and reader of DNA and been paying the subscription on annual and biannual basis. It is not acceptable that the newspaper is torn and the adv pouch / es are removed. Tale serious action against the guilty.

            Dr Prashant Bhave
            [protected]
            2 Comments
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              I want to submit Complaint Positive Review Neutral Comment
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              Sir,
              I have not recieved my dna yearly coupon from last year, april 1 is the renewing date and till date now i haven't...
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