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DNA Newspaper Complaints & Reviews

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Last updated Apr 22, 2023
Complaints 178
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+91 22 3988 8888
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DNA Newspaper Head Office Address

11th Floor, Tower 3, India Bulls Finance Centre, Senapati Bapat Marg, Elphinstone (West)
Mumbai
Mumbai City District
Maharashtra
India
400 013

DNA Newspaper reviews & complaints(178)

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A
anjaneya bt
from Bengaluru, Karnataka
Apr 22, 2023
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One of the article published, in the article in a hurry u killed aicc ex-president Ms. Sonia Gandhi

Url: https://www.dnaindia.com/india/report-rahul-gandhi-moves-to-sonia-gandhi-s-house...
DNA Newspaper customer support has been notified about the posted complaint.
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    A
    amitchendke
    from Nagpur, Maharashtra
    Mar 16, 2022
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    Address:jaipur

    Ihavepaid Rs. 2200.00 to above party for Copier paper but Ihave not received any material from them nor they are attending my phone or messages. Please look in to matter and ask concerned party to refund the money or send material at that cost.
    DNA Newspaper customer support has been notified about the posted complaint.
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      K
      khade1623
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      Please look at this link
      https://www.dnaindia.com/personal-finance/report-post-office-schemenational-savi...

      Invest 100 and get 20lakh in 5 years.

      When you go inside the link it says invest 15lakh. This shows either the writer is dumb or the writer thinks the readers are stupid.
      DNA Newspaper customer support has been notified about the posted complaint.
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        P
        Pratima Shah
        from Mumbai, Maharashtra
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        Address:400092

        Dna newspaper has been closed now and i am hoding subscription coupons for september and october 2019. Inspite of sending emails on the i'd given by the company from 20 october 2019 onwards i have still not received the refund for the same. I have also provided my bank details in the email. Also i have twice sent reminder email also. But still their is no response. So what should i do now?
        DNA Newspaper customer support has been notified about the posted complaint.
        Now cbse mandates 10th and 12th students 75/ attendance but sir if a child is in sports just like in cricket for him and his practice is equal the match the match remains now this time absent it will not be 75/ attendance of the child sir now sports students will new attandence rule 75 percent is too much
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          A
          Abdul Jawwad Razvi
          from Mumbai, Maharashtra
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          Address:Mumbai City, Maharashtra, 400051

          Vendor is not delivering newspapers since august, also he always ask for extra money and had argued with my parents for the same. I took dna since its inception and have never got such issues, i wrote to [protected]@dnaindia.net explaining in brief but they replied nothing in reference to my complaint. This is ridiculous and will end my relation with dna india on a bad note. Hope this get resolves.
          DNA Newspaper customer support has been notified about the posted complaint.
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            J
            Jaiwant Mohite
            from Mumbai, Maharashtra
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            Address:Mumbai City, Maharashtra

            I (Jaiwant laxman mohite from khanda colony new panvel) have subscribed to this paper by paying annual subscription fee, but the vendor has not delivered the paper on september 04 and 05, 2019. Even when i am going out for 10/15 days he discontinue delivery of news paper. I talked to the vendor but he replied rudely. He is not interested to deliver news paper to me. You are requested to solve this issue immediately.
            DNA Newspaper customer support has been notified about the posted complaint.
            Sir,
            I am Mr Edward D'Souza, Flat No C/10, Mathura Villa, Plot No 147/148, Sector - 21, Nerul (E), Navi Mumbai 400706. Mobile No [protected].
            At present I am holding coupons 6039514 from Oct 2019 to February 2020.
            I am requesting you to refund the applicable amount at the earliest to my above address.
            Regards,
            Edward D'Souza
            I am a subscriber BNO6020638. Depot Name:C46SANPADA - Navi Mumbai. Subscription valid till 30.11.2019.The vendor is not delivering for last 3 days. He says that the newspaper has stopped publication.
            HI,

            REQUIRE REFUND CARRYING COUPON MONTH OCT - DEC-2019

            FORM NO- 5234268

            BNO : 6040116

            KINDLY DO THE NEEDFUL

            regard's
            Leon Penha
            Mob-[protected]
            E-mail- [protected]@gmail.com
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              R
              Rajiv Parshionikar
              from Mumbai, Maharashtra
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              Address:400708

              I am rajiv parshionikar bno no 6008392, i have subscribed to this news paper by paying annual subscription fee, but the vendor does not deliver the paper on sundays. Even on week days sometimes incomplete paper is delivered. I talked to the vendor's delivery person, he told a me as dna newspaper close after sometime. And paper quality also bad. So will give you another newspaper. I want to know it is correct as dna newspaper close?
              Thanks
              Rajiv parshionikar
              [protected]
              DNA Newspaper customer support has been notified about the posted complaint.
              Hello sir,
              I have a dna newspaper subscription for a year but now company has shutdown completely i have 5 months left of subscription and I want My money back

              Plz solve this

              DNA subscription name: Kamal pahlaj Gharu

              My name: Dhiraj Kamal Gharu
              Contact: [protected]
              Subscribe BNo 6040244 Form No R 5220888 from October, 2019 till March, 2020 User Name Nita P Nagvekar. We are seeking reimbursement in the absence that your office is unable to supply DNA news paper, if not support with alternate news paper cupons, which will resolve the issue.
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                R
                RaoGJ
                from Ahmedabad, Gujarat
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                Address:Anmol, B-403, Opp.Patel Petrol Pump, Off SV Road, Goregaon-W, Mumbai City, Maharashtra, 400104

                I was shocked to read today's (23rd july 2019) head lines of dna newspaper. Instead of capturing chandrayaan-2 on the top half of the paper, editor found it more importatant to cover "did kohli ask dhoni to stay on?". What a shame. Is this editor wants to kill the dna newspaper???

                Chandrayaan-2 coverage was shown in the front page in bottom half of paper in buttet points, that shows your lack of sensitivities to the national news priorities. The coverage given to chandrayaa-2 in page 5 of today's newspaper should have been splashed in the top of today's front page.

                My first reaction was, i called my paperwala to inform him to stop damn dna newspaper from tomorrow. He politely reminded me that my annual subscription for dna is valid upto sep end therefore cannot discontinue immediately.

                I have lost interest in dna now and you have lost a loyal customer of yours for past 5-6 years. Very sad... Very sad...

                Jairam rao
                [protected]
                DNA Newspaper customer support has been notified about the posted complaint.
                I have a regular reader n subscriber of DNA, but for last one week, I have not received DNA paper. On inquiry with my d
                Paper distributor, he said that DNA paper is closed n even he is not receiving paper from main distributor. PL confirm. Thanks
                Kindly inform DNA news paper printing is stopped I paid yearly subscription now how to get money back
                Thank you
                Ramesh Punjabi
                I need refund of my DNA subscription and process should be online as DNA as mentioned in newspaper that they are moving towards digitalization.
                DNA Newspaper was stated on 3 Jan 2019 and chq of Rs 699/- was paid on 20 Dec 2018, which was for 1 year subscription, but on 10 Oct 2019 Newspaper delivery was stopped.
                I stay in Kanjurmarg East, paper supplier agent is Mr. Yadav, according to him DNA Newspaper supply is stopped by company, then atleast make our pending payments.
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                  K
                  Kassim Nayani
                  from Mumbai, Maharashtra
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                  Address:India Bulls Finance Centre, Prabhadevi., Mumbai City, Maharashtra, 400068

                  I have subscribed to this paper by paying annual subscription fee, but the vendor does not deliver the paper on Sundays. Even on week days sometimes incomplete paper is delivered. I talked to the vendor's delivery person, he mentioned only 10 papers are available and he sells them for cash.
                  I hold the company and its distributing vendor responsible for this corrupt practice.
                  DNA Newspaper customer support has been notified about the posted complaint.
                  The newspaper guy doesn't delivers our paper neither receives call and whenever we ask he says I've delivered the paper, I am fed up of this.. is this why I took DNA subscription for a year so that I don't get my newspaper? The newspaper delivery guys name is Sameer sawant. Please do something so that I receive my newspaper
                  Respected Sir/Madam

                  I have subscribed Dna for one year as it has shutdown please refund my money back.
                  Hoping for the best.
                  Thanking you
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                    A
                    Anita_1
                    from Delhi, Delhi
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                    loud construction noise

                    Address:road number 13, alkapur township, manikonda, Hyderabad, Andhra Pradesh, 500089

                    Dear sir/ madamwe stay on road number 13 alkapur township manikonda. There is a building construction which has started since 17th may and they do very loud drilling work in ground from 6.30 am on saturday and sunday. It's very disturbing to all residents nearby. There should be a rule in place to not start such work untill 8 am on weekends to avoid disturbance to residents...
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                    P
                    Pratima Pillai
                    from Mumbai, Maharashtra
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:11th Floor, Tower 3, India Bulls Finance Centre, Senapati Bapat Marg, Elphinstone (West), Mumbai, Mumbai City District, Maharashtra, India, Mumbai City, Maharashtra, 400013

                    Hi,

                    My bno of dna subscription is 6031568

                    My vendor c46v0031, is not delivering my newspaper for the last 2 days.. He is asking me to give the coupons for the whole year upto dec ' 19 to which i refused. I have given him the coupons of jan to which he has not given written acknowledgement.

                    The company clearly has stated that i have to hand over the coupons on the due date and not earlier.. Where does the question of handing over the entire year's coupons arise?

                    I complained to dna office and their executive is saying give all the coupons he is asking.. Hence i approached the forum..

                    Kindly sort this issue for me.

                    Thanks and regards.

                    Pratima pillai
                    Mar 30, 2019
                    Complaint marked as Resolved 
                    DNA Newspaper customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 25, 2019
                    DNA Newspaper Customer Care's response
                    Dear Subscriber,

                    We apologize for the inconvenience caused to you.
                    We have forwarded the issue to higher authority on the priority basis to start the Newspaper at the earliest.

                    Thanks & Regards,
                    Team DNA
                    Dear Subscriber,

                    We apologize for the inconvenience caused to you.
                    We have forwarded the issue to higher authority on the priority basis to start the Newspaper at the earliest.

                    Thanks & Regards,
                    Team DNA
                    ________________________________________________________________________________...

                    Hello,

                    Today is the 6th consecutive day since my newspaper is not delivered... What do I do of the rest of the coupons? Pooja?

                    And for how many days am I to continue without a newspaper?
                    I am writing a letter to the Editor of DNA and other Newspapers like Times, Hindustan Times, Hindu..

                    6 days and the complaint is not resolved..
                    Today is the 8th consecutive day since I have not received my newspaper.. The Customer Service Dept does not respond or reply to my mails inspite of repeated reminders..

                    What sort of customer service is this? Kindly return my money back.. I don't want to deal with you..
                    The check we submitted for DNA newspaper coupon has been cleared last month. But they have failed to send the coupons till date. We would like our money back. This happens almost everytime we apply for DNA coupons. I would like to cancel the coupon and my money back as soon as possible in my account.
                    Thank you.
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                      A
                      ashadshaikh
                      from Bengaluru, Karnataka
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Address:Thane, Maharashtra, 401504

                      I have submitted online payment of dna subscription. Office has confirmed me for delivery from 8th january 2019. My delivery stall owner shri sunil marathe has refused for giving delivery of dna newspaper and told me to speak with mr. Hemant gaud (Mob. [protected]) for not delivering the newspaper. Mr. Hemand gaud has no interest for annual subscription delivery of dna newspaper. This is the type of cheating with readers of dna. My newspaper should have been delivered from 7th jan. 2019 but not yet delivered. Kindly take the matter seriously or refund my amount immediately.
                      Ashad b. Shaikh
                      Boisar [protected]
                      Feb 15, 2019
                      Complaint marked as Resolved 
                      DNA Newspaper customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 11, 2019
                      DNA Newspaper Customer Care's response
                      Dear Reader,

                      We apologize for the inconvenience caused to you.
                      We have forwarded the issue to higher authority on the priority basis to start the Newspaper at the earliest.

                      Thanks & Regards,
                      Team DNA
                      I am using last 6 year in dna paper but monthly payment by vandor amount 140-155 rs then how can we get yearly plan plese call me [protected]
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                        S
                        sach7
                        from Mumbai, Maharashtra
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                        Address:401107

                        Cheque had been taken by your dealer on first week of december 18 but still i didn't received coupons and he is not picking up the phone. Everytime your said i had called him but he is not picking up the phone. Vendor name is mr. Shanker miraroad (E). He sits for sale infront of amber plaza hall vijay park road.
                        Kindly do the needful.

                        Regards,
                        Sachin
                        [protected]@gmail.com
                        [protected]
                        DNA Newspaper customer support has been notified about the posted complaint.
                        Dec 24, 2018
                        Updated by sach7
                        Cheque had been taken by your dealer on first week of December 18 but still I didn't received coupons and he is not picking up the phone. Everytime your said I had called him but he is not picking up the phone. Vendor Name is Mr.SHANKER Miraroad ( E) .He sits for sale infront of amber plaza hall Vijay park Road.

                        Kindly do the needful asap.
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                          J
                          Jairam Jagiasi
                          from Mumbai, Maharashtra
                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                          Resolved
                          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                          Address:400049

                          Dear sir / madam
                          We have been reading dna since past 5 years. And it’s a newspaper with good value for money. Every year we get the annual dna coupons by post that we hand over to our vendor. But this year we have not received my dna coupons. Can u send them as my vendor is asking me to pay him by cash for the entire year.

                          Regards
                          Dr jairam jagiasi
                          Jan 25, 2019
                          Complaint marked as Resolved 
                          DNA Newspaper customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 20, 2018
                          DNA Newspaper Customer Care's response
                          Dear Subscriber,

                          Write mail on [protected]@dnaindia.net for any query & request related to subscription with your booking and contact details
                          You can also call on [protected] (only working days 10:00am to 6:00pm)

                          Thanks & Regards,
                          Team DNA
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                            M
                            murthysathia11
                            from Mumbai, Maharashtra
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                            Address:Jaipur, Rajasthan
                            Website:[email protected]

                            I am an individual residing at mumbai, i have taken a residential flat at myhaveli at ajmer road jaipur and pays electricity charges regularly apex rs, 200 every month. But this month i received a bill of rs.7170/- and told to pay by 16/04/2018. Inspite my paying regularly to electricity charges regulalrlythe bikru bijle department has sent this huge bill to me. There is nobody using this much electricty in a month as my flat is closed for all purposes and nobody residing in this flar
                            DNA Newspaper customer support has been notified about the posted complaint.
                            Dear DNA Team,

                            I have booked DNA Subscription for 1 year on 30th Dec 2018, but yet i haven't received any communication or status for the same.

                            Request you to please support, as your Toll free number is not reachable from Monday morning 10:15 AM

                            Please find transaction details:

                            Transaction ID: DNA_5c284c6bd8fef
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                              N
                              Narahari Shirpuram
                              from Pune, Maharashtra
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Address:Mumbai City, Maharashtra, 400018
                              Website:DNA News paper

                              Hi,

                              This is narahari shirpuram i have not received my dna newpaper coupon to me till date my transaction details is mentioned below.

                              Transaction date : 26/02/2018
                              Idbi bank
                              Cheque issued on behalf of diligent media corpo
                              Cheque no 150173

                              My is debited from bank a/c but still i have not received the coupons. Request you please do the needful on urgent basis.

                              Regards,
                              Narahari shirpuram
                              +[protected]
                              Nov 17, 2018
                              Complaint marked as Resolved 
                              DNA Newspaper customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 16, 2018
                              DNA Newspaper Customer Care's response
                              Dear Reader,
                              Thank you for showing your interest in DNA.
                              We would like to inform you that your transaction for subscription is successful. We have processed your subscription and dispatched your booklet via Indian Speed Post consignment no. EM[protected]IN.
                              As per status of Indian Speed post it has been delivered on 01-MAR-2018. Please check with your other family members if they have received it, still it is undelivered at your place please let us know.

                              For Further Inquiries Please Contact Customer Service Team at [protected] (toll free) from 10 AM to 6 PM (Monday –Saturday) or e-mail us at [protected]@dnaindia.net

                              Thanks & Regards,
                              Team DNA
                              I am Sandesh Bhalekar,
                              I had given a cheque of rupees 699 and no is 000020 on date[protected], but till today I have not received the coupon. I request you to send the coupons immediately. My mobile number is [protected] and [protected].
                              My name is Vicky Haswani my mobile number is [protected], I am regular customer of dna since more then 5 years and my vendor ask me to give full year coupon at a time, now I'm not going to vendor and I told him to return me my coupon since one month I'm not taking news paper, please help me what should I do
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                                L
                                Lubna Mehmood
                                from Mumbai, Maharashtra
                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                Resolved
                                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                Address:Mumbai City, Maharashtra, 400061

                                Every year we take the 699 subscription o[censored]r paper. It was renewed in june ur representative called me for one month then finally on june 23 i gave a cheque of 699 to him. It's october now i haven't received my monthly coupons yet. I have been calling to that guy named parab he always gives me some exucuses
                                I want the coupon or my money back. 8 stay at yari road versova
                                Nov 7, 2018
                                Complaint marked as Resolved 
                                DNA Newspaper customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 03, 2018
                                DNA Newspaper Customer Care's response
                                Dear Subscriber,

                                Write mail on [protected]@dnaindia.net for any query & request related to subscription with your booking and contact details
                                You can also call on [protected] (only working days 10:00am to 6:00pm)
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                                  S
                                  Sonadevi
                                  from Mumbai, Maharashtra
                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Address:Thane, Maharashtra, 401105

                                  Dear Sir/Madam,

                                  It is almost 2 months now since we are not receiving newspaper from our local vendor.
                                  I called the DNA representative many a times but he is not responding.
                                  We are not able to contact him in any other way.
                                  It is happening every now and then and we have no control on it.
                                  Request you to please take immediate action so that we will not face such issue in future.

                                  Thanks & regards,
                                  Sonadevi Pandey
                                  Jul 24, 2018
                                  Complaint marked as Resolved 
                                  DNA Newspaper customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 20, 2018
                                  DNA Newspaper Customer Care's response
                                  Dear Subscriber,

                                  Write mail on [protected]@dnaindia.net for any query & request related to subscription with your booking and contact details
                                  You can also call on [protected] (only working days 10:00am to 6:00pm)
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                                    M
                                    M.P. Shettigar
                                    from Mumbai, Maharashtra
                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                    Resolved
                                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                    Address:XXXXXX

                                    I have paid annual subscription of rs. 699/- vide cheque no. 14976 which was collected from your representative from my residence and the same has been realised on 08.09.2017. I was suppose to get the coupen voucher for the same. To may utter surprise, i have not received the same till date even after lapse of 7 months. Further, inspite of follow-up with the navi mumbai office, there is no response from your end. Inspite of making the payment in advance and lapse of 7 months, i am not in a position to get the newspater against the said subscription.
                                    You are requested to please arrange to delivery the coupen vouchers or refund the amount with interest.
                                    Jun 3, 2018
                                    Complaint marked as Resolved 
                                    DNA Newspaper customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 19, 2018
                                    DNA Newspaper Customer Care's response
                                    Dear Subscriber,

                                    Write mail on [protected]@dnaindia.net for any query & request related to subscription with your booking and contact details
                                    You can also call on [protected] (only working days 10:00am to 6:00pm)

                                    Thanks and Regards
                                    Team DNA
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                                      O
                                      OmkarShet
                                      from Mumbai, Maharashtra
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                                      Address:Mumbai City, Maharashtra, 400708
                                      Website:www.dnaindia.com

                                      It's been three months now. Despite multiple emails no reply from dna. Haven't received a single copy of dna since january. On calling dna, the phone is put on hold and disconnected abruptly. If you do not want to provide newspaper then please refund my money.
                                      Contacted the vendor dr deepak deshmukh multiple times, who said that i will get the newspaper, but i haven't received it yet.
                                      Please refund my money or provide newspaper.
                                      DNA Newspaper customer support has been notified about the posted complaint.
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