[Resolved] Dna Newspaper — non-receipt of newspaper for the last 2 days for trivial reason
My bno of dna subscription is 6031568
My vendor c46v0031, is not delivering my newspaper for the last 2 days.. He is asking me to give the coupons for the whole year upto dec ' 19 to which i refused. I have given him the coupons of jan to which he has not given written acknowledgement.
The company clearly has stated that i have to hand over the coupons on the due date and not earlier.. Where does the question of handing over the entire year's coupons arise?
I complained to dna office and their executive is saying give all the coupons he is asking.. Hence i approached the forum..
Kindly sort this issue for me.
Thanks and regards.
Was this information helpful?
Mar 30, 2019Complaint marked as Resolved
Feb 21, 2019
DNA Newspaper customer support has been notified about the posted complaint.
Feb 25, 2019DNA Newspaper Customer Care's response Dear Subscriber,
We apologize for the inconvenience caused to you.
We have forwarded the issue to higher authority on the priority basis to start the Newspaper at the earliest.
Thanks & Regards,