Dna Newspaper — Non delivery of papers

Address:

400097

Hi,

I subscribe 2 years of dna paper 2.5 years ago.in between news paper agency was demanding coupons, however i dint received coupons from dna. I registered complaint and your representative assured me to delivered it. After few month agency stop deliver newspaper. I again complained into dna that time senior management told me that paper will resume immediately and will add 3 month extra paper.
Post this complaint newspaper started for another 3 month and then it stops till today.

After 2 years subscription date over your representative mr. Rahul chandravanshi ([protected]) visited home for renewal of the same. I requested him to clear backlog for renewal. He assured to to look into this and revert me on the same. I tried to call in last couple of month but i didnt get proper response neither my paper started.

Please let me know next steps.

Regards
Sandesh naik
[protected]