[Resolved] Dna Newspaper — non receipt of dna booklet

1 Review
 atulaggarwal88 on Jan 3, 2018
Dear sir/ madam,
With reference to the subject, i want to bring to your notice that, i had paid a contribution of rs. 699 via cheque dated 24/05/2017, handed over to dna representative, mr. Rupesh gole (Receipt. No: 4147015. Several times i contacted help desk and every time, i was assured to issue booklet but of no use. Now vendor has stopped delivering newspaper.
You are requested to look into the matter to deliver the coupon booklet. If not received, i would request you to refund my money for the leftover months.

With regards

Atul aggarwal,
Vasai west, palghar
Complaint marked as Resolved Jan 28, 2018
After raising a complaint on this forum, immediate action was taken and I received my booklet within 7 days.

Complaint Status

[Jan 03, 2018] DNA Newspaper customer support has been notified about the posted complaint.
Verified Support
DNA Newspaper Customer Care's response, Jan 04, 2018
Dear Subscriber,

We apologize for the inconvenience caused to you.
Your complaint has been forwarded to your area representative with request to sort it out at the earliest.

Thanks and Regards
Team DNA
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    Dna Newspaper - non receipt of dna booklet