[Resolved] Dna Newspaper — Not getting refund amount

nileshdpatil

from Mumbai, Maharashtra

Address:	400701
Website:	subscription.dnaindia.com

Dear team,

I wish to complain about paper subcription with dna newspaper. that I subcrib on 17th Nov 15 from online.

I am complaining because last two months I have not get refund thats the reason I am dissatisfied.

When I first learned of this problem, I contacted Mr. pranay bharti on 18th nov 15 date of the call. at your company, and was told that nothing could be done about my problem. I believe that this response is unfair. I would like a written statement explaining your company’s position and what you will do about my complaint.

I look forward to hearing from you as soon as possible to resolve this problem.

call me at ([protected]).

Sincerely,

(Nilesh patil)

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Jul 6, 2016

Complaint marked as Resolved

DNA Newspaper customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2016

DNA Newspaper Customer Care's response Dear Mr. Nilesh,

As per our last discussion it was confirmed to you that we have processed your refund and I have sent you the reference number (ARN) of the same. We have received a refund claim for the same from your bank also which has been approved from our side.

Hope you have received your refund. We regret for the inconvenience you have faced.

For More Information Please contact our Customer Service Team at [protected] (toll free) from 10 AM to 6 PM (Monday – Saturday) or e-mail us at [protected]@dnaindia.net

Thanks and Regards,
Team DNA