[Resolved] Dna Newspaper — subscribed for newspapers but never received it.

Shareena Fernandes

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 400093

Hi team,

We are very disappointed with your services. Greyatom pvt ldt had subscribed for dna newspapers which was supposed to be delivered to us everyday from the 1st of december 2017. Today is the 8th december and we haven't received the newspapers. Even after constant calling and follow up your guys tell us that we are sending it but they don't turn up and speak to us rudely instead. We need this sorted asap or please cancel the subscription and refund the money.

Bno: 3954599

Regards,
Shareena fernandes
Tel: [protected]
Email: [protected]@greyatom.com

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Jan 14, 2018

Complaint marked as Resolved

DNA Newspaper customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2017

DNA Newspaper Customer Care's response Dear Subscriber,

We apologize for the inconvenience caused to you.
We have forwarded the issue to higher authority on the priority basis to start the Newspaper at the earliest.

Thanks & Regards,
Team DNA

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Comments

Rajendra Ranade

from Mumbai, Maharashtra

I have paid annual subscription of Rs 699 in the month of September 2017 and I have still not got the coupons and the vendor has stopped delivering DNA

Please look into it asap

Rajendra Ranade
103 Malhar CHS Asiatic Enclave Pokharan Rd. No. 1 Vartak Nagar Thane west 400606 maharashtra india
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