Dominos Pizaa — Delivery

Address:	Hyderabad, Andhra Pradesh, 500089
Website:	www.dominos.co.in

I have ordered Dominas Pizaa on[protected] @ 1:17pm. and now the time was 3:00pm still now i haven't received it and no call at all from them so i have called them to address the issue and the responce was very bad he asked me to tell my phone no. and and am trying to say it, he says me to wait for some time and he is speaking with some one else after some time again he asked me to tell my no. and said then he checked the status and he again he asked for order. then i explained him about my oderd then again he kept me on hold for some time and he said that delivery person was left from store for order. But i sai that i haven't received, He said that he will call back me later after calling to delivery boy and after no call from them again i called them back after some time again same happen. i called them again and they are lifting up and asking mobile no and they disconnected call. same happen twice after the third time they answered my call and responded its our mistake and we will send the pizaa with ii short time. But till now i haven't received it.This is not first time happen it to me my previous 2 orders also same happen i cancelled it. But this time i thought of raising a complaint and i have recorder the call which i have spoke with them. If required i will provide it.From here onward i need to take it very serious and i thought to take this it to consumer forum .i Wont leave it as easy like last order. Please help me on it. i need to punish them as they are not taking serious on this deliveries. My order no is: 20 Time of Order : 11/01/2015 01:18:17 PM Trace No. : cash[protected] Domino's Restaurant Address Hi Tech City, Plot No-26, Opp.cyber Tower, Hi-tech City Rd, Near Nift, Madhapur, R.r.district, Hyderabad-500081 Ph.no.[protected]/66848585, [protected] My Details : Vardhan Peddi [protected]