Domino's Pizza — 30 minute policy issue

itzmearunshetty

from Mumbai, Maharashtra

Address:

411048

The 30 minute policy was not clear as we ordered 4 regular 99rs special offer pizzas and the delivery was 15 minutes late. The reason given was that the store opened at 8pm and due to strick the delivery was late. We contacted the store manager nikhil argale but instead of handling the situation calmly he said that if you dont pay half the amount we will take the order back. We request you to kindly take action against the store manager and clear the 30minute policy online.

Was this information helpful?

No (0)

Yes (0)

Domino's Pizza customer support has been notified about the posted complaint.

Related Domino's Pizza reviews

View all 6565 Domino's Pizza Reviews

Comments

tapaschatt

from Proddatur, Andhra Pradesh

I ordered pizza via zomato app... Delivery had not happened and in app they showed that food delivers on time... When i discussed their representatives via chat... They were trying to tell me that it will delivered on time... Please have paitent...it is cheating and miss commitment... Neither dominos refunded my monet

Abhishek Jain Abhi

from Belgaum, Karnataka

I had made transaction to Domino's of RS 769 on 16 July but haven't received any order. They told within 10 days you will going get your refunded amount after that from credit card also I made the transaction it also failed not refunded that amount can u please help me on that.