Domino's Pizza — after placing the order they say u din call only

Address:

East Singhbhum, Jharkhand

Today had ordered maxican greenwave around 4:51 pm and was take away when my husband went around 5 25 they said u din place an order itself.. was I mad to speak for over mins with the representative.i also had ebquired about the new additions to the pizza that's been shown in ad's... and they are very stubborn that i din place the order only . they are not ready to agree only. am attaching the screenshot of call duration.pls take action...