Domino's Pizza — amount deducted and order not placed

Address:

Bangalore, Karnataka, 560035

Dear sir,
My concern was that i have placed an order in online and the amount for thee order was deducted. I have not got the confirmation from dominos based on that given a call to customer care, which they have given the concerned manager number, mr rahul -[protected], which was given to me and then called he has clearly mentioned that can go to highcourt for this as he is not responsible for any thing and customer care is a fool to give his number. Based on that i have raised the same complaint to customer care of dominos that its a faulty reply from rahul, that as a customer he has clearly degraded me on why i have chosen dominos and big mistake in talking to him. This is not the way to be reacted to any of the customer. My request here is it was a clear case of cheating as per there advertisement hungry he kya, did an order, looted my money and no delivery. When called wrong choice it seems.
Customer care has informed that they will return a call back it seems which i havnt received yet and no hope in that to escalate the same to their management.
My concern is not about my money, but any other person who is getting this kind of response should not be followed and i request to ban the sales of dominos in online.
Kindly take this matter very seriously as the manager rahul is ready to go for high court for this matter and i want the same opinion, as if there is no responsible person for a company to run across and loot money, then its of a case of cheating and fraud.
Filing a case based on it.
Thanking you
Regards
Anoop vasudevan