Domino's Pizza — amount deducted for order but order not generated at domino's pizza

Address:

500081

Hi dominos team,

I have tried to order pizza using dominos pizza app on 18-november-2017 two times my mobile number is [protected] and i selected payment type using paytm wallet. Both the payment transaction got failed and i did not received any order number confirmation but the amount 630 rupees has been deducted two times from my paytm wallet. Please find the snapshot attached for payment transaction details attached. Third time i decided to order pizza for cash on delivery order no 461. That snapshot is also i have attached.
I will request to investigate this as the money got deducted and dominos has received two time the payment but not got the pizza order. I raised the concern with paytm and they confirmed that transactions are successful and dominos got the money but where i have not got any order confirmation and also not the pizza. Please investigate and return the two times deducted amount to me.

Urgent response will be appreciated. If not will raise a case in consumers forum.

Regards,
Hari prasad das
+91-[protected]