Domino's Pizza — bad food and neither refund

Address:

Kolkata, West Bengal

Date - 27th april
Store - james long, kolkata
Order no - 5
Order amount - 500

I had ordered few pizzas and garlic bread. I have have placed many orders before with dominos and being a regular customer i know the taste of them. Order was very disapointing and felt like it could have been better. The amount of cheese on pizza was also very less compared to other stores. Disapointing taste. Spent 500 on the the food and not getting good quality hurts. I would be glad if refund can be arranged for my bad experience

On 28th i complained about issue to dominos and got call from store. Got call from store and they are saying that since i didn't complain same day they wont give refund. I am a working person so couldn't complaint same day. But i did raise issue within 24 hours. And if refund not possible then store can give same complimentary order but store denied same. I will file a complain in consumer complain. It is my hard earned money and this is dominos customer satisfaction which they boast about. Neither giving refund neither complimentary order.