Domino's Pizza — Bangalore yelahanka branch worst service and quality of service and pizzas gone down drastically

Address:	560064
Website:	Www.dominos.co.in

Yelahanka dominos pizza - team lead guru and staff adi lakshmi very bad service and dirty behavior. Ccheating customers totally. Earlier lead and staff were great and pizzas were much much better.. Now i wont ever order in your outlet neother will other 1500 apartment from our soceity next to your outlet. Many have stopped!!!

When dominos online app did not take the coupon code properly and gave errors i had posted a feedback and adi lakshmi in a recorded call that i have promised a free delivery of the same 2 medium thin crust pizaas and i informed her i'll take it later because it is too late a response to now accept your offer after feedback. She promised to deliver next time. On my next visit to the outlet they held back on their promise and forgot what they promised me and also what the error and feedback i had given.. Neither gave me patience to talk to me ..

And gave me regular pizza thick base of their choice as it was no to be charged without asking me properly and patiently and put very less cheese usually in the pizzas even while ordering regularly. I immediately asked them to change it to which they said we cant or will give you only 1 that too they were not comfortable

I tild them that this pizza will gwt wasted and theor salary might get deducted so why dont they ask earlier and confirm before making the order

To which they started laughing and guru from the outlet gave a very dirty answer and rudeness and non apologetic behavior and avoided giving me any option

It was frustrating that i infact left the 2 pizzas in your outlet and requested him to keep it instead and use it and dint even take the pizzas cause he was showing me a big favour and was asking me to eat the pizza that was already cold after our discussion for 29 minutes

Please wath your cctv footage if you have one cause i have the recorded conversation between us with me and i would like to approach the consumer forum

He is spoiling your outlet after the previous lead and manager have left .. There is no manager standing in the outlet as well .. Someone who knows customer service and is educated enough

The previous lead who went to train people in srilanka dominos was fabulously fabtastic guy and initislly your pizaas were the best and now they are not worth or possible for even animals who have a stronger teeth to eat them !!

Very untrained rude insulting staff in your organization specially the yelahanka bangalore branch outlet where business is booming more than mg road !!

Very sad and pitiful !!