Domino's Pizza — booked order shows delivered. on call tell cancelled. rude behaviour.

Address:	560103
Website:	pizzaonline.dominos.co.in

Hello panel.

My wife has booked the pizza at 9.24. Pizza order got confirmed.
Kids was excited (A group of children to celebrate) but pizza could not deliver till 10:30.

On call the franchisee restaurant replied that order got cancelled.

All kids got sleep without eating anything really feeling cheated.

The behavior of restaurant was really rude. He replied can do whatever you want.
No support from customer care. Payment not returned.
I want to make sure should not happen again with any other customer, it is a slap on indian system who allows such kind of exploitation of the consumers.

Please take strict action. If order needs to be cancelled why it was showing prepared delivered.

~visharad