[Resolved] Domino's Pizza — charging gst as per their system not as per government

ashu8472

from Ferokh, Kerala

Address:

Bangalore, Karnataka

I called one of the outlet in cambridge layout bangalore, after the order i asked how much is the gst charged they said 18 %. But government already reduced gst to 5 %. When i asked about this they said, in system it’s 18 % and will be charged as per system.

So if your systems takes 1 month to update, you will charge 18 for 1 month when it’s reduced to 5.

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Nov 12, 2017

Complaint marked as Resolved

Domino's Pizza customer support has been notified about the posted complaint.

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Comments

ashu8472

from Ferokh, Kerala

Attached bill for the reference

rocksahil

from Bikramganj, Bihar

Yesterday night i placed an order for jyoti nagar, jhalander but only money deducted and order was not successful i want dominos to refund my money.
Order was not successful slo m not having any order id or something.
I have mailed dominos but they are not responding
I have only transaction details which m giving below

Vaibhavi Kunde

from Bengaluru, Karnataka

I placed an online order at DOMINOS53744 at dominose.co.in today on 8 nov 2017 and my order did not get placed yet the amount of Rs 352 was debited through my account.

Kindly refund it to my accounnt

Please give me the status of my order