Domino's Pizza — complaint against dunlop branch (domino's)

Address:

59 Jadunath Ghosal Road, Kolkata, West Bengal, 700057

Today (18June, 2019) I have ordered for delivery (order number : 134) from Dunlop Branch. Delivery address is 59 Jadunath Ghosal Road, Kol - 57. First they called me from [protected] number and said they doesn't have delivery services and I've to pickup the ordered item. But I said I've already received your delivery on 10 June, 2019. But they asked me to cancel the order. After some time they again call me from [protected] and said that they will deliver the ordered item and asked me the location. Again delivery boy called me from the same number and said that I've to collect the ordered item from halfway road side. When I asked to come at proper address then they told me that they will cancel the order and my payment will be refunded within 7 days.
It's not a matter of rupees, it really very insulting and waisted my time. I've lost almost one hour for this and getting late without having desired result. Please look into the matter and kindly take necessary steps against that unprofessional, immature behavior which is not customer friendly.
Will wait for the proper justice and keep me updating on [protected] or [protected]@gmail.com

Thanks,
Abhishek Choudhury