I had purchased evoucher from dominos which is not working since many days i am following up with no proper response from customer care and no revert on mail. Voucher number — [protected]. As a final warning i am telling refund my money refundedi500 or i will go to consumer court. Chat transcript attached. Pathetic cheats domino
Chat transcript with sharmishtha
Chat started on 02 dec 2017, 09:46 am (Gmt+0)
(09:46:53) * sharmishtha joined the chat *
(09:46:53) sharmishtha: i want to order by evoucher i'm unable
(09:47:05) * arvind joined the chat *
(09:47:10) arvind: hi, my name is arvind.
(09:47:16) arvind: we apologize for the inconvenience caused to you. Due to some technical issues payment through e vouchers have been temporarily discontinued.
(09:47:46) sharmishtha: i was told my amount will be refunded in ten days still i have not received money
(09:48:40) sharmishtha: i want refund or i shall go to consumer court
(09:48:55) arvind: sorry guest. We do not have provision from our end.
(09:49:03) arvind: please send a mail again
(09:49:37) sharmishtha: which i'd that mail-id of guest gives no reply
(09:49:54) arvind: you need to send e-mail to [protected]@jublfood.com
(09:50:26) sharmishtha: if i don't get reply i will go to consumer court
(09:51:06) arvind: we do not have provision from our end.
(09:51:23) arvind: you need to call customer care
(09:51:44) * sharmishtha has rated the chat bad *
(09:54:33) arvind: due to no response from your side we have to end this chat. If you want any further assistance, you may contact us again. Thank you for getting in touch with domino's guest care. Have a nice day!!!
(09:54:37) * arvind left the chat *
(09:54:48) * sharmishtha left the chat *
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