Domino's Pizza — customer care is not responding on complaint

Address:

122003

I ordered a pizza on 1st november and it was delivered after 1.30 yrs after so many calls to dominoz. Then request to him free the order as per 30 min delivered guarantee policy. They accept and agree to refund 300 on my order. But after 21 days they have not refund anything and when i called cc everytime then give me new date and many more lollipop.

It seems the 30min guarantee the fake and making the customer fool.

Order no - 197
Outlet address cyber park sector 39, gurgaon

Regards
Pradeep