Dominos Pizza — Delay in delivery

Address:New Delhi, Delhi, 110075
Website:www.dominos.co.in

Ordered Pizza from Dwarka Sector 4, Delhi, order number-198, on Tuesday at 8:39 pm, got delay delivered, almost after an hour. Was assured that i will get a refund of Rs.300 and also a follow up call within 24 hours. It's been more than 72 hours and i have not received a single call/ message/mail from Dominos. Today i called them to check and they said we have no update for the refund. This is highly unethical. I would like to know the process to complain to higher authority for this attitude.
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Had a very bad experience with Dominos Payment portal. For an order of 706. I had to pay twice. both the times, post payment it took me back to order window. And my orders werent placed. Payment portal of Dominos is really non functional. This is my 3rd experience in 2 months.

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