Domino's Pizza — delay in delivery of my order & useless customer care service

Address:

Calngute Bardez Goa, 403515

I had placed the order via app Order No.263 from my registered number but I don't know how my brothers number was printed on the bill.
The order was placed at 8:25 pm and I waited for around half n hour n order was not delivered. Than I tracked my order it was showing "order is being prepared".I waited for around another 20 mins but still no sign of order delivery.
I tried calling the store but no one was answering the call so I called helpline number and they said that order will be delivered in another 15 minutes. I waited till 10.30 pm but still no sign of order.
I was to totally frustrated at that time so tried multiple calls to dominos store but I didn't get any reply. Finally I called ur precious customer care but they also were unable to solve my problem even they tried connecting my call to the Dominos outlet but their calls were also unanswered.
After waiting for almost 90 min after placing my order I get a message on tracking that order is delivered. I was totally angry as the order was undelivered and showing as Delivered. I had to literally go to the store to sort out the problem and had to collect my order after waiting for around another 30 minutes at the Store.
So eventually 30 min of Pizza Cost me around 2 hrs of annoyance. I am totally disappointed with the service provided by Dominos Store and Customer Care.Very poor service of Dominos.
This Incident wasted almost 2 hrs of my time & I had to personally go to the store & collect the order. At the store i had to wait additional 30 minutes to receive the order. So a total waste of 2.5hrs.