[Resolved] Domino's Pizza — delay to deliver

Makkufull

from Bengaluru, Karnataka

Address:	560098
Website:	Dominos.co.in

I have placed the pizza order at 12:32 AM on 06/15/2018 and I have received the order on 01:48 AM on same day. So you guys took 1 hr and 16 minutes to deliver the order. Now my concern is when I have ordered the food, I had received a text message saying that, it will be delivered within 45 minutes. If you can't fulfill the commitments which you do with your customers you shouldn't promise/commit to your customers at all. However, I have updated your worst service in social media like FB, Twitter etc and also updating this to your CEO and higher management team.

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Sep 21, 2018

Complaint marked as Resolved

Waste service

Domino's Pizza customer support has been notified about the posted complaint.

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Comments

Amarnath Nishad

from Visakhapatnam, Andhra Pradesh

Hi Domino's Team,

I placed an order for 2 medium size pizza and it was not placed.
The amount of money for these two pizza has been debitated from my account .
kindly whether return the deduted amount or Place the order for today.

Do confirm please.