Domino's Pizza — delayed delivery and pathetic customer service

I placed an online order at 15:33. After around 15 minutes, I received a call from Dominos JB Nagar outlet but the call got disconnected.. I called the helpline number at 15:50 and I was told that the order will be delivered in 15 minutes...I called the helpline number again at 16:05 asking for the status of my order... The person on call could not help me neither could he connect me to the store nor the store manager. He promised me that I will receive a call from some senior authorized personnel... No one called...I finally received my order at 16:28 (after 55 minutes) from Mittal Estate outlet (so I assume that the delivery outlet was changed and hence the delay)...I called your helpline number to tell them about the delay... He asked me to be on hold and that he was connecting me to the store manager... The store did not pick up and your helpline person cut the call.

There were some repairs being done on the Gas lines in our locality so I was forced to order from out. Just wanted you to know that I ordered for a Dominos pizza after more than a year and this is my bitter experience...Hungry irritable kids, horrible delivery time, appalling response from an extremely obnoxious staff... So yes, I will definitely not recommend dominos to any family or friend
+1 photos
Was this information helpful?
No (0)
Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
Complaint comments 

Comments

My employer code 827452
And second code h 868577
Maine do br form bej diya h abhi tak of nhi aya h mera he ko phone kro to phone utate nhi h busy btate h

Domino's Pizza I did not get my pf and full final amount in domionos pizzas in agra
Domino's Pizza — I did not get my pf and full final amount in domionos pizzas in agra

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Domino's Pizza
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    6565
    Pending
    0
    Resolved
    725
    Domino's Pizza Address
    No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi, Bangalore, Karnataka, India - 560004
    View all Domino's Pizza contact information