Domino's Pizza — Delivery after 2 hrs of placing the order

Address:

Bangalore, Karnataka

Placed an order at 8:05 pm today at the ramagondanahalli branch today. The order number - 196Trace No. : cash[protected] consisted of one nonveg doubles and a medium veggie paradise thin crust. The order amount totalled to ₹812. Received a call at 8:40 from the restaurant ([protected]) saying that there will be a 20 min delay in delivery. This was already way past the delivery time. Called up thrice to check regarding the order at at 9:26, 9:38 & 9:40 as there was no sign of the pizza ordered. Was told that they will check and get back. Delivery guy turns up at exactly 10:05 pm two hours after the order was placed. We refused the order as the kids for whom the pizza was ordered were already asleep by then. This is a chronic problem with this branch. Have complained earlier too but the company doesn't see to care. I I wonder whether they will have the decency to respond this time too. Most inefficient and poorly managed branch. Do not waste your time and money here.