Domino's Pizza — Delivery BAD food in the name of Offers

Address:

Chennai, Tamil Nadu

I placed the order online (chennai, Alwarthirunagar Dominos Restaurant) on 07/AUG/2015 at 8:20PM and after 1:15mts, i called the restrurant and got a message that since there is a buy1get1 offer going the delivery will be late on such days. What don't you let this know us before ordering? If you would say that the delivery will take more than 1:30 hours, we could have ordered soon, or order some other food. The kids waited till 10pm and even slept with out food. The response from the restaurant was too bad. After 1:40 hours the delivery person called me and asked to assist me to the address. I assisted him and he is asking the apartment name as he is taking the order newely. When i told him every thing is there in the address provided, he gave the ridiculous answer below "It's too busy and i don't even have time to read address in the receipt, better you tell me". Is this the way DOMINOS handles customers. And the pizza delivered was BAD, too cold, the pizza base was so hard and could not even chew it. It was totally a 100% waste of money and we cooked our dinner again. If we order in offer buy1get1 it does not mean that DOMINO'S can serve old/wasted food to us. The one delivered was such a pizza. From now on I WILL SAY, I HATE DOMINOS. Will never recommend any friends to DOMINO'S or order for myself again