Domino's Pizza — delivery failure

Domino's Pizza — delivery failure

P Parvesh.Nehra from Agra, Uttar Pradesh

This has been one of my worst experiences with dominos. We placed this order 2 days back. Never received the order. Tried reaching support for 3 hours, but the calls were not responded. Never got a call back. Today, i raised a complaint. Spoke to the manager at the restaurant (Green park). His response was so irresponsible: "i can't do anything because there are already 250 customer complaints with me". Now i won't just request for a refund, but a compensation for my time, efforts and dissatisfaction. Ps: we couldn't place order for dinner, because it was already 2 am. Was this information helpful? No (0) Yes (0)
Domino's Pizza customer support has been notified about the posted complaint.
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Comments

Gaurang007

from Surat, Gujarat

I have tried to place order online my amount deducted from account.
I have tried to place order twice, both time payment is done but order is unsuccessful and not refunded.
I have complaint it to nearest dominoz but they ask to contact upper level. No body is responding yet.