Domino's Pizza — delivery is always late - more than an hour

Address:

Hitech City,Madhapur, Hyderabad, Hyderabad, Telangana, 500081

I used to prefer dominos pizza because of its taste.
But, dominos never care about their own service, and customer interactions.

If you track all my orders against my mobile number, you will find out that, for more than 5 / 6 orders, they delivered it after an hour.

My address is in: sai nagar, ayappa society, madhapur, hyderabad.

So, dominos branch where i put my orders is:
Hi tech city, plot no-26, opp. Cyber tower, hi-tech city rd, near nift, madhapur, hyderabad

Very recent order is placed on 23rd november, 2019 at 09:48pm. (Order # 479)
And it is delivered at 10:50 pm

Another order was placed on 22nd october, 2019 at 08:48pm (Order # 331),
And it got delivered at 10pm.

Another instance is: pizza is ordered on 16th june, 2019 at 09:17pm (Order # 613)
And it got delivered at around 11:20 pm.

Every time, it happens this way, and they deliver after an hour, with cold pizza;
Which is always tasteless - as those pizza were cold by the time they deliver it.

When we call the customer care, most of the times, they do not pick the calls.
And when they receive the call, they say, they will raise a concern.
They clearly raise their hands saying that, they cannot do anything about the delivery service.

Also, every time, i use to call the restaurant phone number, no one responses the call.

So, literally, there is no way we can track the pizza order, and we have little idea about its delivery.