[Resolved]  Domino's Pizza — Delivery Not On Time and Delivery Person Rude

Address:

Chennai, Tamil Nadu

I am staying at Fortune Select Pal, ITC Group. I have ordered food at 10:15:15 PM and was calling Dominos from past 15 minutes and noone picked up the phone and when I called the delivery person he said that he don't know the address. If delivery person dont know the address why they are into delivery dont open a shop where you dont know delivery. The delivery person told me that he is coming in 2 minutes and I was standing outside in rain from past 3 minutes and no go. It's now 11:33 and still I have not received my delivery. I have recorded all calls and the behavior of person was rude. I called Dominos again and they said that they will send fresh pizza and will refund money in next 7 days. I am sorry but I need Refund asap. and I will escalate this to top level now. I thought Dominos is Best however it is worst and not customer oriented. Dominos Sucks now in Chennai.