[Resolved] Domino's Pizza — Didn't receive my order for pizza mania set of 4 last night.order placed at 10:25pm.

sumitra choudhary

from Bijnor, Uttar Pradesh

Address:

Jaipur, Rajasthan

Myself sumitra choudhary is an regular customer of dominoes and I had ordered at it thrice within last week. Yesterday I ordered for above mentioned order at 10:25pm.when I didn receive my order I called back at the store and the order taker conveyed me that my order is on the way...but then somebody named deepak deliberately took the call and mentioned his name without even asking mentioning himself to be manager, this person for no reason intruded and was rude and for my utmost surprise he denied to deliver my order at very night when we were left with none of choices for dinner. we think a very designated person should enquire about the matter and keep check on the store activity and the calls should be recorded. Some uneducated person mentioned above isn't trained enough to deal with customer satisfaction is trying to hinder our smooth dealing with the store, my daughter is very fond of dominoes pizza.Now I am looking forward for an urgent hearing and proceedings of my last night's order. Sumitra choudhary mb no-[protected]. ordered at Amrapali Vaishali Nagar jaipur store.

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Aug 14, 2020

Complaint marked as Resolved

Domino's Pizza customer support has been notified about the posted complaint.

Jan 19, 2015

Updated by sumitra choudhary Myself sumitra choudhary is an regular customer of dominoes and I had ordered at it thrice within last week. Yesterday I ordered for above mentioned order at 10:25pm.when I didn receive my order I called back at the store and the order taker conveyed me that my order is on the way...but then somebody named deepak deliberately took the call and mentioned his name without even asking mentioning himself to be ass manager, this person for no reason intruded and was rude and for my utmost surprise he denied to deliver my order at very night when we were left with none of choices for dinner. we think a very designated person should enquire about the matter and keep check on the store activity and the calls should be recorded. Some uneducated person mentioned above isn't trained enough to deal with customer satisfaction is trying to hinder our smooth dealing with the store, my daughter is very fond of dominoes pizza.Now I am looking forward for an urgent hearing and proceedings of my last night's order. Sumitra choudhary mb no-[protected]. ordered at Amrapali Vaishali Nagar jaipur store.
Complaint registered on 04.01.15 haven't resolved yet...